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Frequently asked questions

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Hogy can I pay?

Payment in cash and via transfer are both possible. During the order process, we will settle on the ideal one. In the case of GLS shipping, payment upon receiving the product (in cash or by card) is also possible. 

When will my order be ready? 

Because of varying product types and production techniques, the time it takes to prepare an order may differ. After determining the necessary production capacities, we take upon only the deadlines we know we can keep, because for us, it’s extremely important to b punctual and respect the time of our clients. After finalizing the order, it usually takes us 1-21 days to prepare the product, depending on complexity. In our system, we constantly check the production phase the product is in, and are happy to provide information. 

What’s what? 

You may read the definitions of the most common printing terms in our printing dictionary. If you have any further questions, our colleagues are happy to help on these contacts. 

Green tax 

Based on LXXXV of 2011. on Green Tax and the 343/2011. government decree on the execution of LXXXV of 2011. on Green Tax:

“The individual products burden or harm the natural environment during their use while fulfilling their intended purpose, and after their use, usually as waste. The aim of this tax is act as incentive for the reduction of harmful emissions, the mindful use of natural resources, and the success of waste management goals based on domestic and international regulations. The tax is to be paid according to a price calculated based on the weight of the product by whoever is first to bring the product to the domestic market, is using it for personal purposes, or is buying it for stock. This is meant to achieve the prevention or reduction of environmental harm caused indirectly or directly by the product, the reduction of dangers and expected burdens, and the providing of financial resources. 

The green tax made obligatory by the law is to be paid by the person placing the order, the customer. The green tax will be shown as a separate charge on the invoice. 

The tax is calculated as follows: 

  • No tax on products with less than 50% advertising value (i.e books, envelopes, user’s guides) 
  • Office supplies (i.e notebooks, notepads): 19 HUF/kg
  • Advertising products promoting sales (menus, fliers): 85 HUF/kgs

How do I submit the printing materials?

Please read our material guide carefully!

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Guide

CMYK

The final color is achieved by mixing certain percentages of the components of four-color printing - cyan, magenta, yellow and key (black). In some cases, the four colours may be used to achieve a black shade instead of 100%, for a richer, fuller result. 

Embossing

Shapes detectable by touch, raised from the plane of the paper, or sunken into it, resulting in a unique three-dimensional effect. Depending on which side of the paper the print is raised on, the two distinct versions of embossing and debossing. This technique is most spectacular in case of prints with less small details (like large signs). 

Foil

In the case of surface treatment, matt or glossy foil can be used, depending on what the desired result is. Its primary function is that of protection from wear and dirt. In addition, it enhances the shine of the surface it covers. 

Paper products with FSC certificate

Products with a certificate of the FSC organization, from sustainable forestries.

FTP

=File Transfer protocol

It makes file transfers possible between computers using different operating systems. Mostly used to forward graphic designs. 

Bleed

The graphic part outside of the cutting size. It makes cutting to size and punching easier post-printing, since, due to the technology, the arcs can only move minimally. Without a bleed, a white strip may remain at the edge of the product. 

Offset printing

An ideal choice for high-quality products printed on paper, in black-and white, and in large quantities. 

Offset polish

Alongside the aesthetic effect, its main purpose is to protect the product against damage from its environment. Available in matt and glossy versions. 

Proof printing

The trial print - also called a ‘proof’ - is a printed simulation of the final product. It ensures achieving the perfect product, since it provides an opportunity  to check color accuracy and potentially make final adjustments before the printing house processes. 

RGB 

The colors red green and blue define the visible color. Most fit to show colors on digital appliances.  

UV polish

Similar to foil in its shine and resistance, but also useful on small details, not just on the entire surface. With it, we can highlift certain elements. 

Changing data use

This occurs when a single graphic material has a piece of data (i.e picture, code, serial number) which changes by the card (i.e the code number grows from 1 to 100 on the cards, or each card has a different QR code). The same logo, picture, code, serial number, etc. being shown on every product does not fall under this  category.